BUYING PROCESS
Our buying process is very simple.
- Browse through our website and add to your cart the products you wish to buy, by clicking in the button that says “add to cart”.
- When you are ready to buy, just click the “view cart” button. If ready, press “Proceed to checkout”, that will lead you to our log in page.
- You must create an account with us in order to complete your purchase. Once you have entered the required information, shipping charges and applicable sales taxes will be added to the total of your order.
- You must acknowledge having read and accepted these Terms and Condition, in addition to our Privacy Policy, before you complete your payment.
- For additional information, please contact us by sending an email to lunedusoleilcamuy@hotmail.com or calling us (787) 508-3030/(787) 262-6259
SHIPPING / DELIVERY PROCESS
- Please allow between 3 to 5 working days for shipping. It could be less time, but this may vary due to changes in circumstances.
- If you’re resident of Puerto Rico additional taxes may apply to your order.
- Free shipping offers are only available for Continental US and Puerto Rico.
- Puerto Rico residents can save shipping costs by selecting at checkout “pick up in store”. When this is selected, the customer must go to our store in Camuy, PR to get the order.
- For additional information, please contact us by sending an email to lunedusoleilcamuy@hotmail.com or calling us (787) 508-3030.
RETURNS & EXCHANGES
- Lune Du Soleil does not accept returns. If there is an issue with the product or a problem with your order, please contact us within 24 hours of receiving the product at lunedusoleilcamuy@hotmail.com or calling us (787) 508-3030/(787) 262-6259
TERMS OF USE & CONDITIONS
Welcome to the Lune Du Soleil Spa & Salon Web site (lunedusoleilpr.com). Please review the following basic rules that governs your use of and purchase of products from this site (collectively, “Agreement”).
Website Use
Use Of This Site Constitutes Acceptance Of These Terms And Conditions.
Lune Du Soleil Spa & Salon (lunedusoleilpr.com) may make changes to the information contained in this Internet site, or to the services described and contained therein, at any time and without prior notice. Lune Du Soleil Spa & Salon may from time to time change the rules that govern your use of this Internet site. Your use of this Internet site following any such change constitutes your agreement to follow and be bound by the rules as changed. Lune Du Soleil Spa & Salon may change; move or delete portions of, or may add to, this site from time to time.
Pictures and comments sent to our web page will remain exclusive property of Lune Du Soleil Spa & Salon (lunedusoleilpr.com)
Products
Lunedusoleilpr.com cannot guarantee that the products displayed on this site will be available at the Store nor that the prices are the same, prices may vary.
Products MUST be use for the real purposes and environment for which they are created, following the instructions found in their packaging.
Lune Du Soleil does not accept returns. If there is an issue with the product or a problem with your order, please contact us within 24 hours of receiving the product at lunedusoleilcamuy@hotmail.com or calling us (787) 508-3030/(787) 262-6259.
Product availability and selection are subject to supply.
Lune Du Soleil Spa & Salon cannot guarantee that the products will be available at the very moment the order is placed. Inventory changes every day. The product may be on back order or out of stock. Also prices may vary for more or less.
Before confirming the order, Lune Du Soleil Spa & Salon will contact the customer to update you of any changes that may occur on your order. You make the final decision.
Product descriptions, specifications, colors, and pricing are subject to change by Lunedusoleilpr.com at any time without prior notice. Prices displayed at the site are quoted in U.S. Dollars and are valid and effective only in the United States and Puerto Rico.
PRIVACY POLICY
Effective as of April 28, 2020
Last updated May 1, 2020
This privacy policy addresses the use of information we collect from you. By visiting lunedusoleilpr.com (this “Site”), or providing your information to us, you agree to accept the practices described in this privacy policy. By using our website or providing information to us at our stores, you consent to the collection and use of your personal information. In addition to reviewing our Privacy Policy, you should also read our Terms of Use for our Website. Your use of our Websites constitutes your agreement to its terms and conditions.
How We Use Your Information
When you register to become a member or make an order from lunedusoleilpr.com, we request certain personally identifiable information from you, including contact information (such as name, email and shipping address). We do not collect your financial information, since all transactions are completed through the PayPal payment gateway and are subject to PayPal’s privacy policy and not Lunedusoleilpr.com. The information we collect from you as part of the ordering process, is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. If we have any questions or concerns regarding your order, we will use this information to contact you.
We collect personal information not only to fulfill your order, but also to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers’ preferences and improving the customers’ experiences. We may also use your information to contact you for promotional purposes
We do NOT share information about you with third parties.
It may be use:
- Your information may be transferred in connection with the sale, merger or business acquisition of lunedusoleilpr.com
- When we believe that disclosure is necessary to protect the rights, property and safety of lunedusoleilpr.com, its users or the public.
- As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Cookies
We also gather aggregated, non-personally identifiable information from you (such as usage patterns) when you access this Site through the use of cookies and web beacons. As we develop this Site, we may gather additional information from you through the use of other technologies.
Cookie
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view; we mainly use this for retaining your order in the cart. The cookies are not connected to your personal information. The cookies will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain of our services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.
Security
The security of your personal information is important to us. When you provide sensitive information, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information; you do so at your own risk. If you have any questions about security on our Site, please contact us as indicated below.
Opting Out
We may occasionally send you newsletters and emails regarding special offers, promotions, features and/or product updates. If you decide you do not wish to receive these communications, you may opt-out by contacting us or by following the instructions included in the communication.
Links to Other Sites
This Site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information.
Our Website is not for the Use by Children
Children are not eligible to use our Website (lunedusoleilpr.com). We ask that minors (under the age of 18) only use our Website in conjunction with your parents or guardians. This Site is not designed for children and we do not wish to collect personal information from children. If you register with us and we discover that you are under 18, we will delete your account. You must be 18 or over to purchase any products from this Site.
Changes to the Privacy Policy
We reserve the right to amend this policy at any time. Notice of any change will be posted on this Site. Please check this page periodically for changes.
What else should I know about my privacy?
You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.
Contact Us
If you have any questions regarding the use of our site or privacy policy, please contact us at:
Lune Du Soleil Spa & Salon (lunedusoleilpr.com)
Phone: (787) 262-6259 / (787) 610-5505 / (787) 508-3030 Email: lunedusoleilcamuy@hotmail.com